Effective Date: January 1, 2026
Last Updated: August 25, 2026

Sundry Care, LLC (“Sundry Care,” “Sundry,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit sundrycare.com, contact us, request information, complete an assessment or form, apply for employment, or otherwise interact with us.

This Privacy Policy applies to our website and general business interactions. Information collected in connection with the delivery of care or other services may also be governed by our client agreements and, where applicable, our Notice of Privacy Practices.

Information We Collect

Depending on how you interact with Sundry Care, we may collect:

Information You Provide

This may include:

• Name

• Email address

• Telephone number

• Mailing address

• Information submitted through website forms

• Information about the person seeking services

• Service preferences and requested schedules

• Information about care or support needs

• Emergency or family contact information

• Communications with our team

• Employment application information

• Billing and transaction information

• Other information you choose to provide

Please do not submit sensitive medical or financial information through a general website contact form unless we specifically request it through an appropriate method.

Information Collected Automatically

When you use our website, we or service providers acting on our behalf may automatically collect certain information, including:

• IP address

• Browser and device type

• Operating system

• Pages viewed

• Referring website

• Approximate geographic information

• Date and time of visits

• Website interactions

• Cookie and similar technology information

We may use analytics and similar technologies to understand website performance and improve the user experience.

How We Use Information

We may use personal information to:

• Respond to inquiries

• Determine whether our services may be appropriate

• Schedule consultations or assessments

• Provide and coordinate requested services

• Communicate with clients and authorized family members or representatives

• Process billing and payments

• Maintain business and service records

• Improve our website and services

• Recruit and evaluate employment candidates

• Protect clients, caregivers, employees, and our organization

• Detect or prevent fraud, misuse, or security incidents

• Comply with legal and regulatory requirements

• Exercise or defend legal rights

Where required, we will obtain appropriate permission before using information for another purpose.

How We Share Information

We do not sell personal information for money.

We may disclose information when reasonably necessary to:

• Employees and personnel who need the information to perform their duties

• Contractors and service providers supporting our operations

• Payment processors and billing providers

• Technology, communications, hosting, scheduling, or analytics providers

• Healthcare providers or other service providers when authorized or otherwise legally permitted

• Authorized family members, surrogates, or representatives

• Government agencies, regulators, law enforcement, or courts when required or permitted by law

• Professional advisers such as attorneys, accountants, insurers, and auditors

• A successor organization in connection with a merger, acquisition, restructuring, or sale of business assets, subject to applicable law

Where appropriate, we require service providers to protect information and use it only for authorized purposes.

Health Information

Information concerning an individual's health or services may receive additional protections under federal or state law.

Where HIPAA applies to Sundry Care or a particular relationship or activity, protected health information will be handled in accordance with applicable HIPAA requirements and our Notice of Privacy Practices.

Our client Service Agreement also requires confidential client information and protected health information to be used for purposes related to providing agreed services.

Cookies and Analytics

Our website may use cookies and similar technologies for functionality, analytics, security, and performance.

Your browser may allow you to block or delete cookies. Doing so may affect certain website features.

We will use advertising, analytics, tracking, or similar technologies involving sensitive information only in a manner consistent with applicable law.

Communications

If you provide your telephone number or email address, we may use that information to respond to your inquiry and communicate with you about requested services.

Marketing communications will be sent subject to applicable law and available consent or opt-out requirements.

You may unsubscribe from marketing emails using the unsubscribe option provided in those messages. Service-related communications may continue when necessary to provide services or administer an existing relationship.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No electronic system or method of transmission is completely secure, however, and we cannot guarantee absolute security.

Data Retention

We retain information for as long as reasonably necessary to provide services, fulfill the purposes described in this policy, satisfy contractual and legal obligations, resolve disputes, maintain appropriate records, and protect our legal rights.

Retention periods may vary according to the type of information and applicable legal requirements.

Children's Privacy

Sundry Care's website and services are not directed to children under 13.

We do not knowingly collect personal information directly from children under 13 through our website without appropriate authorization. If we learn that information was collected improperly, we will take reasonable steps to address it.

Your Privacy Rights

Depending on where you live and the type of information involved, you may have rights under applicable federal or state law concerning access, correction, deletion, restriction, disclosure, or other handling of personal information.

Certain health information may be subject to additional rights described in our Notice of Privacy Practices.

To submit a privacy request, contact us using the information below. We may need to verify your identity or authority before completing a request.

Massachusetts and North Carolina Residents

Sundry Care maintains safeguards for personal information as required by applicable law.

Massachusetts law imposes specific safeguards concerning certain personal information of Massachusetts residents. North Carolina law also establishes requirements concerning the protection of personal information and notification following qualifying security breaches.

Nothing in this Privacy Policy limits rights that cannot legally be waived.

Third-Party Websites

Our website may link to websites or services operated by third parties.

Sundry Care does not control those third parties and is not responsible for their privacy practices. We encourage you to review the privacy policies of websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy as our services, technologies, or legal obligations change.

The current version will be posted on this website with an updated “Last Updated” date. Material changes will be communicated as required by applicable law.

Contact Us

Questions or requests concerning this Privacy Policy may be directed to:

Sundry Care, LLC
3 Allied Drive, Suite 303
Dedham, MA 02026

Email: team@sundrycare.com
Phone: 617-249-3047